MapPoint SmartSites respects your privacy. This Privacy Policy explains what personal information we may collect through this website, why we collect it, how we use it, and the rights available to you under applicable South African privacy law, including the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Who we are
MapPoint SmartSites is a trading name of MapPoint Consulting.
We operate the website:
https://mappointsmartsites.co.za
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us:
Email: hello@mappointsmartsites.co.za
Phone: 068 916 2530
Location: Bedfordview, Johannesburg, South Africa
2. Information we collect
We may collect personal information that you voluntarily provide when you contact us through this website.
This may include:
- Your name
- Email address
- Business name
- Whether you have a Google Business Profile
- Information you choose to include in your enquiry or message
We may also collect technical and usage information when you use the website, including information relating to page views and interactions with the website.
3. How we use your information
We use information collected through the website for purposes including:
- Responding to enquiries and requests for information
- Communicating with you about your enquiry
- Providing or discussing our services
- Understanding how visitors use our website
- Improving website performance, usability and content
- Maintaining the security and operation of the website
- Complying with applicable legal obligations
We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors use our website.
This may include information about website visits, pages viewed and interactions with certain website features, such as telephone, WhatsApp and enquiry interactions.
Google Analytics is a third-party service and Google may process information in accordance with its own privacy practices.
For more information about how Google handles information collected through its services, please refer to Google's privacy information.
5. Cookies and similar technologies
Our website may use cookies or similar technologies as part of its operation and analytics functionality.
These technologies can help us understand how the website is being used and improve the experience for visitors.
You can manage or restrict cookies through your browser settings. Restricting certain cookies may affect some website functionality or analytics.
6. Sharing and third parties
We do not sell your personal information.
Information you provide may be processed by service providers where this is necessary to operate the website, process enquiries, provide analytics or otherwise provide the services you have requested.
The website may also contain links to third-party services, including WhatsApp, LinkedIn, Facebook and Google Maps.
When you use these external services, their own privacy policies and terms may apply. We do not control the privacy practices of third-party services.
7. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to meet applicable legal or accounting requirements, to resolve disputes, or for other lawful purposes.
The period for which information is retained may therefore vary depending on the nature and purpose of the information.
8. Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
9. Your rights
Subject to applicable law, you may have rights in relation to your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion or destruction of personal information where applicable
- Object to certain processing of your personal information
- Ask questions about how your personal information is being processed
To exercise a privacy-related right or ask a question about your information, contact us at:
hello@mappointsmartsites.co.za
10. Complaints
If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can attempt to resolve the matter.
You may also contact the Information Regulator of South Africa, which is responsible for monitoring and enforcing compliance with POPIA.
Information Regulator of South Africa
The Information Regulator provides processes for POPIA complaints and related data-subject requests.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time if our website, services, information-handling practices or applicable legal requirements change.
The latest version will be published on this page with the applicable update date.
12. Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
MapPoint Consulting trading as MapPoint SmartSites
Email: hello@mappointsmartsites.co.za
Phone: 068 916 2530
Location: Bedfordview, Johannesburg, South Africa